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Hassle-free Warranty

ONE-YEAR LIMITED WARRANTY:

IBXY warrants its products against defects in manufacturing, material, or workmanship under normal use ("Warranty") for a period of one year from date of original purchase ("Warranty Period").

This Warranty will apply only to Product purchased directly from IBXY. This Warranty is non-transferrable and covers only the original end-user purchaser.

WARRANTY DETAILS:

If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received within 30 days after the expiration of the Warranty Period, Ibxy will, at its sole discretion:

(1) repair the Product using new or refurbished parts;

(2) replace the Product with a new or refurbished Product. For purposes of this Warranty, “refurbished” means a product or part that has been substantially returned to its original specifications; or

(3) replace the Product with a Product that is the same or of a similar style to the Product customer returned to Ibxy under this Warranty or a substitute equivalent to customer’s original purchased Product that may not be of like kind (depending on availability). Any out-of-stock or discontinued Product still under warranty that cannot be replaced with an identical product will be replaced with the equivalent model based on availability. Replacement with the same color cannot be guaranteed. Replacement or repaired Product are warranted as above only for the remainder of the original applicable Warranty Period. In the event of a defect, these are customer’s sole and exclusive remedies. 

CONDITIONS And EXCLUSIONS:

Except for the remedies expressly set forth above or to the extent restricted or prohibited by applicable law, the entire risk as to the quality and performance of the Products is with the customer, and the customer assumes the entire cost of repair should the Product prove defective following their purchase. In addition to and without limiting the generality of the foregoing disclaimers, this Warranty does not, under any circumstances, cover defects resulting from:

Normal wear and tear or otherwise due to the normal aging of the Product; cosmetic damage, including but not limited to scratches and dents unless failure has occurred due to a defect in manufacturing, materials or workmanship; improper or unreasonable use or maintenance; failure to follow operating instructions; accident; excess moisture; insects; damage caused by accident, abuse, misuse, fire, lightning, earthquake, or other external cause; power surges;unauthorized alteration or modification of original condition; damages caused by inadequate packing or shipping procedures; loss of, damage to or corruption of stored data; damages caused by use with non-Ibxy products.

Except as set forth above, Ibxy makes no express or implied warranties and Ibxy expressly disclaims any and all warranties including any warranty of quality, merchantability, or fitness for a particular purpose.

WARRANTY CLAIM PROCESS:

To submit a warranty claim, you can do it by sending a message on our Contact Us page. Any warranty claims must be made by customer no later than 30 days after the expiration of the Warranty Period. We may ask you to send us a photograph of your Product to validate the claim and, in some cases, we may ask that you return the product to Ibxy for inspection. Ibxy reserves the right to charge a shipping and handling fee in connection with the evaluation and fulfillment of any warranty claim.

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